A Cup of Chic | Life/Style + Little Ones

About

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Hello + welcome! 

A Cup of Chic is a life/style concept store focusing on refined essentials to inspire your home + your every day.

Based in Perth, Australia, our little shop of style epitomises our partiality for the unity of beauty and function of Scandinavian design against a backdrop of classic and modern homewares and lifestyle products. We like to fill our store with things we love and use in our own lives, sourced from independent design brands and creatives across the world, all of whom are a constant inspiration to us. 

From Paris and Morocco, to Sweden and Sydney; A Cup of Chic brings together a definitive spoonful of style for the little ones as well as for the young at heart, in the context of a carefully considered life. As a local small business ourselves, we're also passionate about discovering and supporting emerging talent, particularly those who share our vision for sustainable, and affordable, every day luxury. 

We'd love for you to share in this journey of ours and appreciate the same beauty that we see in our own little world. Whether you're looking to fill your home with little every day luxuries, or a brand hoping to share the little space we've created here with your beautiful products, we'd love to hear from you!

We hope you enjoy shopping from A Cup of Chic!

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Jess + Michelle x
hello@acupofchic.com.au | find us on Instagram @acupofchic


REASONS TO SHOP WITH US
  • $10 flat rate shipping within Australia, regardless of what or how much you purchase.
  • FREE shipping within Australia for all orders over $150.
  • We ship worldwide to anywhere in the world.
  • FREE local pick-up for our Perth customers.
  • Shop local for hard-to-find items handpicked by us from all over the world.

OUR COMMITMENT
We want to make shopping with us easy and enjoyable! Our aim is to provide each and every one of our customers with a happy, efficient and secure shopping experience. We're a stickler for fast & transparent communication, are committed to fair and low shipping, as well as getting your purchases to you as swiftly as we can.

Once your order has been shipped, we will provide you with a tracking number so you can follow the progress of your order. Please note that some email providers consider our (automatically generated) emails as spam. If you do not receive your order confirmation or tracking email, please check the spam folder of your mailbox.

Please contact us at your earliest convenience if you need to make changes to your order or shipping information, as we are unable to redirect orders once they have been dispatched.

FREE LOCAL PICK-UP IN PERTH
If you reside in Perth, we offer free local pick-up (inner-city Perth) to help you save on shipping costs.
To choose local pick-up, please select the appropriate option at Checkout. We are very flexible with our delivery/pick-up times and will arrange a suitable time and location via email once your order has been placed. 

SHIPPING WITHIN AUSTRALIA
  • Enjoy FREE shipping when you spend over $150.
    For orders under $150, A Cup of Chic offers a flat rate of $10 for shipping on all orders, no matter how much or what you order!
  • We use Australia Post or Fastway Couriers (for fragile/bulky items) to send your orders. 
  • Packages sent using Fastway Couriers will need to be signed for and if an attempt for delivery is unsuccessful, at your request, will be redelivered at your convenience with a signature required or left unattended. 
  • We ship within 1-2 business days of receiving your order.

INTERNATIONAL SHIPPING 

We are pleased to offer international Shipping to our customers worldwide. International parcels are generally sent via Australia Post and have to be placed via email since the shipping costs vary item to item and country to country. We also give a discount on shipping to all international customers to provide you with the best possible rates. Please be aware that deliveries outside of the Australia may be subject to customs.

Please send an email to hello@acupofchic.com.au including the products you're interested in (please specify colour/size/quantity where applicable) and your delivery address. Our team will get back to you within a few hours. Payment will only be accepted via PayPal.


RETURNS POLICY
Use of this website is subject to these Terms of Use.  A Cup of Chic is committed to ensuring your shopping experience with us is as seamless and enjoyable as possible. If you receive your item and believe it is not as we had described, please email us immediately. A Cup of Chic handles all returns and process refunds in accordance with the Australian Consumer Law.

Under the Australian Consumer Law, we are not legally obligated to provide refunds if you have changed your mind.

However, we will happily provide a refund, exchange, or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised. If your purchase falls under this category and you would like to lodge a return, please email us immediately at hello@acupofchic.com.au and quote your order number. Return postage costs are to be covered by the customer (return postage must have a tracking number) and we generally only accept returns/exchanges/credit notes within 3 days of the order being delivered to you.

If your item has been damaged in transit, please contact us immediately via email at hello@acupofchic.com.au.


DISCLAIMER OF LIABILITY

A Cup of Chic are not responsible for any delivery delays after the order has left our premises or due to any circumstances beyond our control. If your item has been damaged in transit, please email us immediately.

A Cup of Chic is not liable to you or any other for any loss in connection with the use of this website or a linked website.

Use of this website (including placing an order) is subject to these Terms of Use.  

YOUR PRIVACY

At A Cup of Chic, we are committed to protecting your privacy. We only ever use the information we collect about you in good faith, to personalise and maximise the services that we provide to you. Your information is never, ever, shared with third parties. A Cup of Chic respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. 

SECURITY + PAYMENT
All transactions and prices listed on A Cup of Chic are in AUD (Australian Dollars).
A Cup of Chic makes every effort to ensure that all of the transactions that occur on its website are secure. Our payment method on this site is carried out with PayPal via credit card or Paypal balance gateway. All orders are processed over guaranteed secure industry standard SSL Certificate (Secure Sockets Layer) encryption technology.

COPYRIGHT NOTICE
All original photography appearing on this website is the property of A Cup of Chic.
A Cup of Chic does not grant you any other rights in relation to this website or the material on this website.  In other words, all other rights are reserved.
For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without A Cup of Chic’s prior written permission.

Enforcement of Copyright
A Cup of Chic takes the protection of its copyright very seriously.
If A Cup of Chic discovers that you have used its copyright materials in contravention of the license above, A Cup of Chic may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials.  You could also be ordered to pay legal costs.

GET IN TOUCH WITH US
If you have any queries about our products, our website or your order, please get in touch with us via email or Instagram. We always endeavour to reply to all emails and queries within 24 hours (Monday - Friday).
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A Cup of Chic | ABN 265 115 66 927
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