A Cup of Chic is committed to ensuring your shopping experience with us is as seamless and enjoyable as possible. If you receive your item and believe it is not as we had described, please email us immediately. A Cup of Chic handles all returns and process refunds in accordance with the Australian Consumer Law.

We will happily provide a refund, exchange, or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised. If you would like to lodge a return, please email us immediately at hello@acupofchic.com.au and quote your order number. Return postage costs are to be covered by the customer and we generally only accept returns/exchanges/credit notes within 3 days of the order being delivered to you.